Privacy policy

Last Updated: July 26, 2026

Welcome to Cartzy. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Shipping & Billing Address
  • PIN Code
  • Payment Information (processed securely through payment providers)

Non-Personal Information

  • IP Address
  • Browser Type
  • Device Information
  • Cookies
  • Website Usage Data
  • Pages Visited
  • Time Spent on Website

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Respond to your inquiries
  • Comply with legal obligations
  • Send promotional offers (only where permitted)

3. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Personalize your shopping experience

You may disable cookies in your browser settings, although some website features may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with:

  • Shipping and courier partners
  • Payment gateway providers
  • Technology and website service providers
  • Government or legal authorities when required by law

All partners are expected to protect your information.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no internet transmission or electronic storage method is 100% secure.

6. Payment Security

Payments made through our website are processed using secure payment gateways.

Cartzy does not store your complete debit card, credit card, or banking credentials on our servers.

7. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your details
  • Request deletion of your personal information (subject to legal obligations)
  • Opt out of marketing communications

To exercise these rights, contact us at:

Email: support@cartzy.shop

8. Third-Party Services

Our website may use trusted third-party services such as:

  • Payment gateways
  • Shipping providers
  • Analytics services
  • Advertising platforms

These providers have their own privacy policies governing how they handle your information.

9. Children's Privacy

Our website is not intended for children under 18 years of age.

We do not knowingly collect personal information from children.

10. Policy Updates

We may update this Privacy Policy from time to time.

Changes will be posted on this page with the updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Cartzy

Email: support@cartzy.shop

We will make every reasonable effort to respond to your inquiry as quickly as possible.